How Can I Get Text Collect?
If your mobile carrier supports the service then you can receive and pay for Text Collect calls.
If the call is originating from a correctional facility, that facility will have to allow calls using the Text Collect service. Many correctional facilities have in place strong inmate call restrictions, so this type of call may not be allowed.
Who Can Take Advantage of Text Collect?
Text Collect is designed for people who need to place reverse charge or collect calls to family or friends and have the call recipient accept and pay for the charges.
It's also intended for people that want to hear from loved ones, especially those who are only able to originate a collect type call (for example, if the caller is incarcerated in some manner).
With Text Collect, friends and family alike can connect with their loved ones and pay for each call using the convenience of a mobile phone. There are no accounts to set up — you only pay for the calls you choose to accept.
$9.99 will be charged for each call you choose to accept. Call charges
and the maximum allotted call time will be disclosed prior to the two parties being connected and only after
the call recipient affirmatively acknowledges and agrees to stated terms of service. The charges will appear
on the call recipient's wireless bill and/or be deducted from your prepaid balance. A receipt will be sent
to the wireless subscriber via text message.
Message and data rates may apply. All purchases must be authorized by account holder by double opt-in procedure. Accepting party should be at least thirteen (13) years of age. Users under eighteen (18) must have parental permission to participate.
To stop receiving calls from inmates, your cell phone number must be blocked.
To block your cell phone number visit Contact Us or call 866-229-6829.
To opt out at any time, reply with the word STOP to your Text Collect receipt.For help, reply with the word HELP to your Text Collect receipt. The Text Collect receipt/message will be received from either 34817, 45709.